The short answer to this question is yes. Digital transformation is not only necessary; it’s inevitable. As Henrique Dos Santos (past Senior Project Director for Cogent Analytics) writes, the topmost … [Read more...] about Is Digital Transformation Necessary for Your Business?
Many businesses manage inventory well. Firms that recognize the importance and benefits of excellent inventory management, typically have better customer service, higher margins, and more robust cash … [Read more...] about Inventory Management in 3 Steps
Business Continuity is a highly relevant concept for any business. For an SMB/SME, it is even more critical as the SMB/SME typically has less duplication and redundancy than a Fortune 500 … [Read more...] about Business Continuity For Small Business Owners
Where does the time go? Can a procedure be more efficient? How long does it take an employee to finish a task? These questions and many more are posed by business owners every day. One of the best … [Read more...] about Time Study For Small Businesses
How can you create a customer-centered culture that promotes quality customer service? This is one of those things that a lot of owners have heard about, sort of know they need but have no idea how to … [Read more...] about Company Vision Should Emphasize Customer Service
There is not much in business that is as unexciting or demotivating as figuring out, writing and enforcing a standard operating procedure (SOP). But, standard operating procedures lead directly to … [Read more...] about Standard Operating Procedures Enable Success
Service-based businesses often find that they simply don't make enough profit no matter how many clients they have or how amazing their staff members are. Let's take small architecture firms as an … [Read more...] about Ideas to Help Grow Your Small Architecture Firm
A major part of the American Dream is building and owning a successful business. Every year millions of dollars, hours of sweat equity and unlimited hope are poured into starting and running them. … [Read more...] about Don’t Let Employee Theft Decide Your Success or Failure
According to the Bureau of Justice Statistics, more than 17 million individual American citizens are affected by identity theft. Since the larger data breaches have occurred over the past year, the … [Read more...] about Identity Theft: How Vulnerable Is Your Business?
Is there anything that gets a bigger yawn than talking about procedural systems? Maybe not, and it is too bad because a lot of business owners have the wrong idea about them. These are some of the … [Read more...] about Procedural Systems: Get the freedom You’ve Always Wanted
No, seriously - paperwork can make your life easier if it is the right kind. If it is the wrong kind it can make your life much more difficult (living hell comes to mind). Did you know there is a … [Read more...] about Paperwork Can Make Your Life Easier – Really!
Alright, so perhaps we're pushing it a bit by looking at how we can help small businesses prepare now for 2020. However, we're of the opinion that with the speed in which technology and business … [Read more...] about SMBs: Begin Tech Prep Now for 2020 Competitive Edge
Businesses of all sizes, for decades, have been seeking answers as to how they would have the ability to improve negative business functions vastly before disaster strikes. With this knowledge, … [Read more...] about Predictive Analytics 101
Most every small business owner desires dedicated, hardworking and loyal employees. The problem is how to do you cultivate and reinforce those values? We pay people what we believe to be a fair and … [Read more...] about Rewards: Unnecessary Pay, or Positive Reinforcement?
Business colleges may take a semester or two to cover this topic. There are in-depth charts and analyses to sharpen one's skills. However, for those of us that no longer have the time to devote to a … [Read more...] about Effective Management
It is an excellent time to be in the transportation industry. E-commerce has been good for it and will continue to fuel its growth. Growth creates challenges and trucking companies - who want to be … [Read more...] about 3 Challenges in Transportation
Ask a business owner what he needs to make his company successful, and most likely he will say "sales." Then, using the questions below, ask him about his customers, and most likely he will give … [Read more...] about Get to Really Know Your Customer (And Make More Sales)
A lot of business owners know about the benefits of strategic planning, especially when they see their competition using it and growing. But, many do not know if it will help their company. One … [Read more...] about Strategic Planning – How Important is it?
So you have a great idea and want to pitch it to your leader. You know it's a great idea, so how do you persuade the powers that be to give you the green light? Well, as the joke goes all leaders are … [Read more...] about How to Get Your Project Approved
If you have ever worked in manufacturing or any logistical capacity that supports manufacturing; then you have worked with the Bill of Materials. BOMs are the core of your logistical master data. An … [Read more...] about MDM and How BOMS Can Blow Up Your Clients & Customers!
There is no question about it, technology has changed the industry of wholesale distribution, and it will continue to do so. If you are not already, you will soon be using these words - drones, IoT … [Read more...] about Wholesale Distributors – Beware Tech Hype
Often times our clients need to generate additional revenue. They may have a dozen good reliable customers but in order to increase their profits or cover their overhead or replace customers who stop … [Read more...] about Generating New Prospects
Small Business Have a Big Role Small businesses play a big role in the overall health of the US economy and in the well-being of a large percent of the population. They employ almost half of people in … [Read more...] about 8 Steps for Small Business Project Management
What is the number one reason small businesses fail? The answer is simple - they run out of money. They do not have enough cash flow to keep the doors open. There can be many reasons for why they do … [Read more...] about 3 Ways to Get Control of Your Accounts Receivables
In most instances, we find that small business owners really enjoy the technical aspects of their job. They are passionate about "Doing the Work" - getting their hands dirty. Many also like the thrill … [Read more...] about Too Many Hats – Tracking the Work
Do you lock the doors when you leave your business unattended? Is your office or building protected by a security system? Are your outside tools, machines, parts and vehicles surrounded by a fence and … [Read more...] about Why It Is Time to Take Cyber Security Seriously?
Like millions of other Americans having your own business has always been a dream of yours. But, unlike most of them, you went out and did it. You put time, money and effort into making your company a … [Read more...] about Why Employees Steal – Because They Can
There are three unavoidable operational risks common to all businesses if they survive and grow. These risks are predictable and addressable, so long as the owner knows what they are looking for. … [Read more...] about Three Unavoidable Operational Risks
Companies are founded in order to provide a needed product or service. To grow and be successful, a company must provide its products and services at a consistent price and quality level. Successful … [Read more...] about Understanding and building an SOP
Performance Management: Performance management is the creation and effective implementation of a working environment within which employees are empowered and subsequently enabled to perform to the … [Read more...] about Understanding the Value-added Performance and Feedback System