On behalf of Valley Lighting Lighting’s Shading division, I would like the thank Cogent Analytics and specifically Flo Jackson for a job well done. When we signed on with Cogent, I was a bit skeptical they could perform as promised and was hesitant to let an outsider into our company. Flo arrived and we were immediately impressed with her high energy and enthusiasm. She jumped right in and made the necessary changes needed to get our struggling shading division on a path to success.
During the entire project, Flo was in constant communication with me and the other owners. At the end of each week she provided detailed reports outlining her progress along with open items that she was working to complete. She arrived early and stayed late, always keeping her eye on every aspect of the division. Flo digs into the details and did not hesitate to let me know what was required to get the most out of our business. As the project completed, she provided a detailed manual outlining everything she had accomplished, including job descriptions, policies and KPl’s allowing the division manager and his team the ability to easily monitor their progress.
Although we are still in our Lifecycle phase of our project, we are far better off today than before Cogent walked through our doors. I would highly recommend Cogent Analytics and specifically Flo Jackson as your project manager. Flo is full of energy, understands business and will work with the company until you achieve your desired results.
Valley Lighting, LLC
Valley Lighting LLC is a lighting store located in Linthicum, Maryland.