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Martin Brothers Contracting Letter

To Whom It May Concern,

We invited Cogent in to help us address concerns we had in our company. The initial findings confirmed that we had some issues the needed to be addressed. Irvin Lucas came in and helped us work through the most critical areas first. We were helped in the areas of finance, organization and operations. There was great effort in really understanding our business and what would help us the most. We have spent roughly 8 weeks together and I feel Cogent has left us with good steps to follow and the documentation need to help us stay on track. I am excited to see where we as an organization will be in the next 6 months to a year after we have everything fully implemented.

Thanks Irvin for working with us and doing a great job with giving us a track to run on. We look forward to reporting back to you with our progress in the future.

Regards,
Jeffrey L. Martin
President

Langley Industrial Machining Letter

To Whom It May Concern;

We recently worked with Cogent Analytics and our project director, Derrin Lipa.

Many areas of our business were reviewed and the biggest insight we obtained were policies and procedures that we were lacking which would provide us better insight into the business itself. Some of the results obtained through our engagement included knowing what our true employee cost was; the ability to bid and quote our work more effectively; creation of better work flow processes; and improving business performance while managing more effectively.

Derrin was great to work with and he helped open our eyes to many other things than what has been listed above. He went above and beyond our expectations. Since he has left we have seen so many of his suggestions improving our company already!

He always had a very positive attitude and a smile on his face, he listened to what we saw as a problem and gave great input on how we might change things, and they worked!! Each and everyone of our employees agreed that the changes that are still taking place has greatly improved Langley Industrial Machining and its success. He is a professional and proficient person and feel like he would benefit any company he works with in the future.

I would recommend that other companies use Cogent Analytics services.

Sincerely,
Ron Langley & Linda Langley
Owners

ARC Medical, Inc. Letter

ARC Medical, Inc. is a small national sales and marketing company specializing in technical disposables for the anesthesia and respiratory market. After many years of growth, we had two years of reduced revenue and needed assistance in digging deeper into our financial management of the company.

Cogent brought an outside source to examine our inner workings. Through conversations with both our internal support staff and external sales management, new procedures have been initiated. Buy in by the employees has been good to this point and they are interested in seeing how these new procedures help in the future.

Financial management was a weak point for ARC and the tools developed especially for ARC will allow us better control over pricing and profitability in the future.

Best Regards,

Hal Norris, President

BGS Glass Service Letter

To whom it may concern,

I am writing to recommend the services of Cogent Analytics. Cogent Analytics has been working with our company for the past 7 weeks as our consultant. Their knowledge and attention to detail have aided in moving our company forward and to the next level through business restructure.

I feel confident in recommending Cogent Analytics services.

They are not only thorough but also easy to work with and always willing to take the time to discuss my concerns and respond to my questions.

Regards,
Shannon Williams
President – BGS Glass Service

Venture Drilling Supply Letter

In the course of this project we have received the tools that we needed to implement the plans developed. One of the most valuable tools has been the Cash Flow Forecast. We have been using it weekly and now see the importance of deciding what we pay and when we pay. We also have a profit plan to measure performance against. The time spent learning the importance of tracking financial ratios was very enlightening. Today I have tools I have always wanted. The profit developed includes all the locations and companies. It has always been a challenge for us to see the whole operation instead of just the sum of the pieces.

Our team has been involved with the development of many of the tools provided. We are making a number of changes and appreciate the promise of support as we take the tools and plans and change Venture Drilling Supply.

When I took over as President I had a vision for where I wanted this company to go. With the help of this project we will be able to achieve those goals much faster than if I tried to do it all myself. I am committed to the continuation of every aspect of this project.

Colt McCarthy

Venture Drilling Supply

President

SSS Printing Letter

At SSS Printing, we were a little skeptical that a consulting company would be able to understand and add valuable input for our company. As a fourth-generation printer, and with many 30+ year tenured employees, I thought we knew our business better than anyone. As it turned out, many of our business as usual habits were holding us back, and rooted in a resistance to change.

Our project director, Tiffany Wright, showed us which jobs were profitable, and which ones we needed to be repriced or eliminated. Employee surveys were circulated and collected. My management team received some expected feedback, but the majority was surprising in both honesty and accuracy. We expected that it would take a very long time to implement changes, and again Tiffany proved us wrong. She was able to precisely sort through large amounts of information, and make necessary changes at a rapid pace.

We enjoyed working with Tiffany and Cogent Analytics. She is extremely intelligent, and yet she possesses the ability to explain her ideas in a clear accurate manner, so that all my employees were able understand. Everyone in my organization enjoyed working with her as Cogent’s representative. She created a detailed action plan and held us to a timeline. She forced us to work together as a team to make progress. We have already seen a positive impact from the changes she recommended, and we look forward to continuing the relationship and working with her in the future. I highly recommend Cogent Analytics to any business seriously looking to improve.

Sincerely,
J Silas Mosher
President
SSS Printing

Valley Signs & Surveys – Letter

I understand that this letter is to help identify a waypoint on a journey for Valley Signs and Surveys. We started the company as simply a way to earn a living. As we evolved it became more of mission to provide service to our stake holders:
1. Employees are our primary stakeholders and providing a stable work environment for them is critical to any success.
2. Our customers are stakeholders who have problems that require care and compassion. They are often at the mercy of their customers and desperate for reasonable solutions. Our mission is to work to achieve a positive result for them in all they entrust to us.
3. Our Venders are stakeholders who partner with us to help us perform. They need reliable and trustworthy customers who can be counted on meet payment obligations in a timely manner.

As we grew as a company we discovered deficiencies in our accounting, scheduling and HR practices that contributed to significant friction and loss of potential profit. We worked to improve on our own for some time placing great people in key roles and developing a structure to be able to scale to.

In placing individuals in key positions and experiencing some success with delegating we came to realize that we needed some help in developing systems to help our team to thrive.

A list of some of the systems I feel are key are as follows:
-Estimating proof which identifies break even and preplanned profit.
-Shop Scheduling which is showing great promise.
-Cash Forecasting system which allows us to plan our payments to maintain our cashflow.
-Employee evaluation system to help us give objective feedback and identify individual and group strengths and weaknesses.
-A budget is now in place to help us measure financial performance and make course adjustments in a timely fashion.

Our time with Cogent Analytics has been a good learning experience and has helped provide a basic set of systems that we can start working and making our own. I look forward to seeing what the future holds as we move forward with a clearer vision.

Nick Joy, President

Valley Signs and Surveys

J.A. Rutter Letter

To Whom It May Concern:
Our company’s experience with Cogent Analytics was extremely positive. From the initial sales call to the very end of the project, we truly have nothing but great things to say. They say that knowing is half the battle…the initial analysis pointed out our weaknesses and the project itself, armed us with the knowledge and tools to right the ship. Our project manager pushed the entire team out of our comfort zone in just the right way, empowering us to embrace and improve our existing strengths while honing new ones. She created working tools, tailored for our needs, that introduced structure and a vehicle to manage the business like we’d never done before. She helped us create short term and long terms paths to follow so we could proactively create a stronger future for the business and for our individual growth. Leslie was a gem and I feel fortunate to have had the opportunity to learn from her.
Our company was at a crossroads and without the partnership with Cogent, I truly believe that our company would not see 2019. We have a great many challenges ahead of us but I am confident that we will overcome those challenges and now have the tools to prevent or overcome any major hurdles that may come our way. This experience was a genuine partnership from the start and we all look forward to continuing our growth with Cogent. I would highly recommend Cogent and would have zero hesitation in working with them in the future.
Sincerely,
Jayme Matkozich
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