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AAM Plumbing & Heating And Fireside Installation Services Letter

I am writing to share my experience working with Lisa and her team at Cogent Analytics, who made a significant impact on our business during a time when we were facing considerable challenges. After experiencing rapid growth in recent years, we found ourselves struggling to adapt, particularly in terms of financial growth, operational efficiency, and employee engagement. We knew the changes we needed to make but found ourselves overwhelmed by the day-to-day demands of running the business, which made it difficult to focus on long-term strategic improvements.

When Cogent Analytics reached out to us, they helped us take a step back and refocus on the internal workings of our company. Lisa’s ability to identify the underlying behaviors that were hindering our growth, and guide us through the process of shifting those behaviors, was invaluable. With her expertise, we learned how to delegate effectively, refine our leadership approach, and concentrate on optimizing our operations rather than being consumed by the day-to-day tasks.

One of the most impactful aspects of our work with Lisa and her team was their emphasis on identifying the strengths and weaknesses of both our leadership team and our staff. By redistributing key responsibilities and improving our overall leadership skills, we’ve created an environment that fosters accountability, collaboration, and growth. As a result, we are not only excited about the future of the business but also about the positive changes we anticipate within our team.

The tools and strategies provided by Cogent Analytics have been transformative. They’ve equipped us with a clear roadmap to address leadership challenges and improve operational efficiency. More importantly, these tools have helped our entire staff become more goal-oriented, effective, and motivated. We’ve reignited our passion for running our business and are now positioned for sustained growth.

Looking ahead, we are eager to continue this journey with Cogent Analytics, particularly as we transition into the Lifecycle Program. This program will allow us to measure our progress, stay on track, and receive ongoing support as we implement the changes Lisa has helped us put into place.

I strongly believe that all small businesses, regardless of their current challenges, could benefit from partnering with Cogent Analytics. The fresh perspective they bring and the insights they offer have been eye-opening and invaluable. I highly recommend their services to any business looking to improve its operations, enhance team performance,

Autumn Eickenroth

 

AAM Plumbing & Heating | HVAC Services | Traverse City, MI

Fireside Services – Fireside Service & Installation

Your One-Stop Source for All Your Plumbing, Fireplace Installation, and Heating Needs

Hazzard Electrical LLC Letter

To Whom it May Concern:
At the beginning of 2024 we started a journey to reorganize and get our company on track. We started off strong with good momentum but the weight of carrying that burden while doing our day jobs was quickly sinking our boat. We were in the middle of one of our strategy sessions when Steve from Cogent walked through our door. It was almost divine intervention. He explained what Cogent does and I quickly realized they were the help we’d been needing to see our project over the finish line. After the discovery process, we quickly got to work through a high intensity period, and we are now wrapping that up. We accomplished in a little over 8 weeks what we’d been working on all year and hadn’t scratched the surface.

It has been rewarding to see so many things come to life and our people beginning to see what we can accomplish with some goals and metrics to “keep score”. We look forward to the Life Cycle phase and seeing how the changes we’ve made going into 2025 really propel us forward with our goals.
Sincerely,
Maggie Reams, President of Hazzard Electrical LLC

 

 

Hazzard Electrical | Commercial Electrical Services in Richmond Area

Hazzard Electrical is your trusted partner for all things electrical, located in Ashland, Virginia and serving all of Metro-Richmond and beyond.

B.H. Payne Construction Letter

Dear Cogent Analytics Team,

I had a fantastic experience working with Cogent Analytics and their incredible team, particularly Phillip, Ryland, and Billy. From the outset, they demonstrated a deep understanding of our business needs and provided tailored solutions that truly made a difference.

Phillip’s expertise and guidance were invaluable; he took the time to explain complex concepts in a way that was easy to understand, empowering me to make informed decisions for my business. I truly feel like I have gained a lifelong friend that cares and wants the best for me.

Ryland offered fresh perspectives and innovative strategies that helped us optimize our operations. Billy’s contributions were particularly impactful. He would chime into our meetings with thought-provoking ideas and wisdom that challenged my thinking in ways I had never considered. His ability to provoke insightful discussions was instrumental in helping me see new possibilities for my business.

Thanks to their collective support, I have learned so much and gained new insights that will benefit my company long into the future. I highly recommend Cogent Analytics to anyone looking to enhance their business practices and drive growth!

Bryceton H. Payne
President

At BH Payne Construction Inc., their mission is to build beyond expectations by delivering exceptional commercial construction solutions tailored to the unique needs of their clients.

https://bhpayne.com/

 

Midwest Signs and Killer Wraps Letter

November 15, 2024 

To Whom it May Concern: 

It has now been 8 weeks since our second engagement with Cogent Analytics began, and we are more encouraged and focused than ever before. After completing our first experience with their consulting team we grew from $1.5M in sales to $3.5M and purchased a new facility. This was accomplished in 5 short years, despite the pandemic, which caused an interruption in operation for weeks.  

Even though we knew the value of their insights it was not an easy decision to bring them back. We knew their in-depth analysis of our operation would result in recommendations to change and change is hard.  As our second on-site engagement ends, we are already seeing significant improvements and results that will propel us to even more profitable growth. 

We are confident that Peter Zurn’s dedication, as our Project Director, and his knowledge has made an invaluable contribution to our future success. He has spent several weeks on site with our team, developing and training our staff to think BIG and dive into data that is vital to any company’s profitable growth. He has spent countless hours working on our Labor Burden to ensure we are profitable when we bid jobs. Peter has worked with us to prepare a comprehensive budget to help us recognize quickly if we are veering away from the plan and has helped us develop necessary actions to correct course, should that happen. He and the Cogent Team have created tools to help us forecast our cash-flow, allowing us to see down the road so we can know where and when to take action. They have dug deeply into our financials, helping us to make improvements in our bottom line. Peter has also worked tirelessly to help us move from a compensation plan that depended more on —- to rewarding our team for their merit by using Key Performance Indicators. This will enable us to help our employees see where they have room to improve and where they are right on target. It will also allow them to feel in control of their financial future because our plan now includes a way for everyone to share in the profitability of the company, which will drive everyone’s desire to protect the company’s future.  

We have also taken advantage of their Sales Support and are working closely with Chris Harris and Peter to grow our market share. As a result, our sales team has become more focused and engaged. We are already seeing positive sales results. 

In a short letter of recommendation, it’s very difficult to capture everything we’ve experienced and gained from Cogent’s involvement in our business. We can, without hesitation, recommend Peter Zurn and Cogent Analytics to anyone who wants to realize greater, more profitable success in their business. As our on-site engagement comes to a close our team is sad to see Peter leave, but we are very excited to embrace our next steps!   

Sincerely, 

Ron and Jody Courtney 

Owners – Midwest Signs and Killer Wraps 

Premier Sign Installation & Repair Services Company Indianapolis IN – Midwest Signs

Midwest Signs (formerly Courtney Sign & Lighting Service) specializes in partnering with national sign companies and facilities management firms.

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