My name is Todd Daymont, co-owner of a family-owned and operated event equipment rental company in Durham, NC. I am writing to express my sincere gratitude to Scott Schneider, and the Cogent Analytics team, for the invaluable service they have provided my brother and me. In a few short weeks, our company has already benefited immensely from their knowledgeable agents.
Cogent first provided an in-depth analysis of our existing operation. Together, with that analysis Cogent helped us target the specific aspects of our business which needed the most improvement. Scott worked side-by-side with my brother and me, training us how to make the critical decisions necessary to operate efficiently, thereby making us more profitable.
The Cogent team built several data management tools, which are customized to our business. With minimal effort, these tools culminate our financial and employment data, interpret the data to our specific needs, and place the information at our fingertips. This has become the foundation of our day-to-day and long-term decision making for our business.
We have made critical strides regarding team and client management. Cogent helped us to identify procedures that needed improvement, and then provided us with the knowledge and guidance to create new processes. Both internally and externally, these processes have created positive results in communication and accountability.
As a result of Cogent’s meticulous and highly professional services, our business is on target to see significant gains in profits and productivity. Our staff is more motivated and engaged, and our customers are happier with our products and services. Most notable to me, my brother and I can operate our business with more confidence and less stress.
For these reasons, I highly recommend Cogent Analytics’ services to any small business owner who is serious about taking their business to the next level. Their agents are experts in their field and they are deeply committed to helping their clients succeed.