If anyone were to ask, "would we do this again, would we make the same choice and sign with Cogent?" The answer would be 1 million times over, "Yes!"
Cogent helped us see the value in revising our organizational structure and putting more accountability measures in place.
No doubt our business is immeasurably better today than it was at the start of this process and will continue to get better.
With the knowledge and expertise gained from years of analyzing businesses, Cogent Analytics educated my staff and me about best practices, organizational changes and development of new strategies.
We are now able to see where we are making the profit margins we need to get, and areas we may be losing out.
This process has been absolutely essential for me in changing my perspective on the company and on the direction we are going.
We believe this consultation will positively improve the way we operate as a business.
Thank you so much for providing us with the structure and focus we will need to be successful moving forward.
Cogent Analytics, Jim Single and Brian Norton have given our business a new breath of life.
I have been very impressed with the professionalism of each Cogent team member that has supported this effort. The level of data and process definition that I have seen and received is staggering.
I feel Cogent has left us with good steps to follow and the documentation need to help us stay on track. I am excited to see where we as an organization will be in the next 6 months to a year after we have everything fully implemented.
Some of the results obtained through our engagement included knowing what our true employee cost was; the ability to bid and quote our work more effectively; creation of better work flow processes; and improving business performance while managing more effectively.
Through conversations with both our internal support staff and external sales management, new procedures have been initiated.
I feel confident in recommending Cogent Analytics services. They are not only thorough but also easy to work with and always willing to take the time to discuss my concerns and respond to my questions.
With the help of this project we will be able to achieve those goals much faster than if I tried to do it all myself. I am committed to the continuation of every aspect of this project.
I highly recommend Cogent Analytics to any business seriously looking to improve.
Our time with Cogent Analytics has been a good learning experience and has helped provide a basic set of systems that we can start working and making our own. I look forward to seeing what the future holds as we move forward with a clearer vision.
Our company was at a crossroads and without the partnership with Cogent, I truly believe that our company would not see 2019.
Once you have recognized your need to make changes for your business to improve, I recommend you call Cogent Analytics.
During the short time that we worked with them, we saw immediate results and improvement in our operation and planning. Our service improved, and our customers noticed right away.
Working with Cogent was truly an eye-opening experience for myself and our upper management...We are seeing positive changes in our company culture, inspiring improvement throughout all levels of our organization.
We collected $100,000 in outstanding debt staying on task, which brought our receivables down significantly. Challenges can also be opportunities in disguise!
I am extremely happy with the Cogent Analytics experience and recommend them to any business looking to get to the next level. My word of advice to other skeptical business owners is to be open-minded.
It was a business coaching experience of a lifetime!
We now have complete and accurate job descriptions for our various positions, giving each employee a more formal structure to work within . I have a custom dashboard with weekly key indicators showing me how the company is really doing.
We have and will continue to recommend Cogent to others and hope they will fell the same way that we do. You met and surpassed my expectations.
After finding Cogent and working through the initial Project Review, we felt that their team was the perfect partner to help guide us through the process.
Each visit with you has brought realistic and inspiring changes to ourselves and our company.
I would recommend Cogent to anyone that wants to improve their business and increase profit.
"Going forward the information and tools that Cogent Analytics has provided will be invaluable to Service Specialties. Cogent Analytics put in place, for Service Specialties, a business program that built structure from the ground up."
Our company has without a doubt gained a great deal of knowledge and direction from working with Cogent. We are very pleased with all the guidance we received. We are 100% sure that we will be a stronger, more organized and more profitable company moving forward.
Cogent came into our business and dug deep into all aspects. Their initial "fact finding" period of the process was surprising and enlightening. We always knew we were leaving a lot of money on the table, but never knew how much, why, or how to fix it.
. . . look forward to a long relationship with Jeff and Cogent.
Discussing issues and problems that were stifling our growth with an unbiased professional has allowed us to see new solutions to develop our strategic plan.
I look forward to our continued partnership with Robert and Cogent Analytics moving forward for years to come.
I am re-energized and excited to move forward. All in all it was money well spent and our future is looking bright again
I didn't know what I should be doing to improve the total business experience.
I would recommend Jim (Cogent) for any business that needs its root systems to be deeper and wider to handle future growth.
I would recommend Cogent Analytics to any business owner who believes in their company and wants to truly improve its operational capability that will show an impact now and for years to come!
We look forward to the next stages of implementation and working with Robert to continue our growth and experience.
It is our strong recommendation for anyone seeking guidance in the areas of business and strategy to consider having Tiffany come in and work with your company to improve upon every aspect.
All parties involved were professional, trustworthy and informative.
I am looking forward to the changes and new systems creating a more manageable company for me to run.
I highly recommend Cogent Analytics to any business that is looking to improve. Specifically, I am confident that Dan Beach would prove to be a valuable asset to any organization that is fortunate enough to work with him.
We would like to express our thanks to Cogent Analytics and our analyst for the assistance they've provided over the last 8 weeks. My partner
I know we have a good product, with hard working employees, but I felt that we needed direction moving forward on better ways to run our business.
[H]as made this entire process enjoyable, honestly something I was not expecting.
I knew we had many challenges and areas for improvement, but as a business owner my ego told me I could fix them on my own. I was wrong.
Palmetto Infrastructure, Inc. would like to express to you our complete satisfaction with Robert Christiansen and his commitment to our Project.
He not only communicated the "big picture" of the areas we needed to address, but was able to create detailed tools for us to use to move the company forward.