Working with Cogent Analytics has been a defining moment in the evolution of our company. Through the expert eyes of our consultant, Chris Scheer, we were able to clearly telescope our bird’s eye view of our business to drill down to the details that were overlooked, yet critical to continued success.
Through our work with Chris, we examined and redefined our work flow and job descriptions, created projected/actual cost measures, better aligned employee skills with assigned tasks, created more effective measures of employee performance, and began a plan to create accountability for future managers to allow less direct hands on involvement of owners.
Chris was a pleasure to work with. He came prepared, and was always willing to listen to the challenges and goals that are unique to our business. He brought excellent insights and ideas and worked diligently with us to implement changes.
The process was enlightening. We have learned a great deal about business efficiencies and accountability, as well as implemented streamlined procedures and completed a business plan to take us into the future with continued success and a greater sense of control. I would say that the time spent with Chris and Cogent has served both as a crash course MBA and deep diving therapy session. The benefits will long out live the weeks spent working in tandem.
We are glad we partnered with Cogent Analytics, are ever grateful for the resource and would highly recommend Cogent Analytics and specifically Chris Scheer. It was a great investment in our future, our employee’s future and the continued future success of our business.
-Teresa and Sam Craig