This satisfaction letter is in reference to the insight and help Bob Hahn has brought to the table with training tools and knowledge of general business practices that we as a company were lacking. Bob has been a breath of fresh air as well as a liaison for my brother and I with our father the President of Danner’s Inc. Long term my brother and I see a great benefit in the tools Bob has provided us to successfully run this company in the future as our father steps away from the day to day operation. The procedures Bob put into place with the huddles, and Monday meetings not only opened up more communication with our sister offices as well as with my father and brother. Bob taught us we were so consumed with the day to day operation of the company we were losing sight of the big picture and did not have a clear picture where we wanted to take the company with policies as well as procedures and growth abilities. I feel I have become more of a manager and a better manager with Bob’s tools he has helped and suggested we implement throughout the company for future growth and future success. I also feel with what Bob has taught us my father, brother, and I, we can run our company more efficient and with less issues on a daily basis. Dealing with fewer issues on a daily basis will in turn allow us to shift our focus on the big picture and will make life much easier on my brother and me. Not only have the tools Bob gave us helped me immediately, they will simplify my life in the future when we make some personnel changes and re-allocate duties to the proper places. I personally am very satisfied with the work Bob conducted here; he was not only professional but very personable which in my opinion went a long way to get things moving in a positive way.