Blog Posts

Make Risk Less Risky

Jun 07, 2018

  It is imperative that business owners take risks. That is how owners reach their goals, grow companies and make

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Your Business is Successful—CIRCLE THE WAGONS!

Apr 30, 2018

Congratulations on your accomplishment! You have built a successful business through hard work, dedication, and sacrifice. You have invested time, money and sweat, and it has finally paid off. It is time to enjoy some of the benefits and relax a little. But, be sure to pay attention to the words “relax a little.”

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Effective Management

Apr 27, 2018

The is a subtle but significant difference between leadership and management is not always immediately apparent. Both are necessary, but the distinction is essential for numerous reasons. Read to see what Mr. Groo has to say about why.

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Small Business Accountability

Apr 27, 2018

Small businesses have or should have financial statements that provide a health measurement of the business and whether they are profitable or not. Mr. Molina discusses tools to ensure you can do this for your business.

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Apr 26, 2018

“Why does one go into business? Consider these four classifications of Owners; the inventor, the salesman, the entrepreneur and next generation. Where does your client fall? There is almost no one who is a trained businessman from the beginning.”

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Experiental Marketing – Don’t Just Explore It, DO IT!

Apr 25, 2018

“Many small business owners, whether they are just opening their doors or they've been in business for awhile, often find themselves lost in the digital noise, face in their hands, repeated sighs, trying to visualize something, anything, to get their businesses the attention and profits they need and deserve…” Enter experiential marketing!

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Tired of Being a Babysitter? Try Organizational Engineering

Apr 24, 2018

Most business owners start their companies so they can be their own boss – they want to get away from others telling them what to do. However, they forget, ignore or do not understand there is another side to that coin. Being a successful boss requires them to tell others what to do, and then make sure they DO IT!

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A Brief Calendar of Important Remaining Tax Deadlines for 2018

Apr 07, 2018

We cannot overstate the importance of investing time each month to calculate your small business taxes and make proper payments required by the IRS. But as a small business owner are you making the mistake of thinking you are “too busy?” To help you stay abreast of when to do what, read more.

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7 Calculations for Profiting in the Service Industry

Apr 05, 2018

“On numerous occasions, I have asked plumbing, coating and finishing, HVAC, or glass company owners and executives, “What is it you sell?” I get a variety of answers like excellent service, best prices, superior products, experienced techs, or quality installation. “No!”, I jump up and say. “You sell labor!”’

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Inventory: Potential Profit Drain

Apr 02, 2018

“Many businesses have a profit drain in the guise of inventory sitting on their walls, whether it be for resale, for assembly or for use in performing company services.” See how tracking and strategically planning your inventory can save you money and time for your business!

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Adding Spice to Your Organization

Mar 29, 2018

Do you have a business that suffers from high turnover, low employee morale, and low productivity? Do you feel that nobody wants to work, and therefore you cannot obtain and retain employees that perform well and stick around? … Sit down and map out your organization according to functionality and place a person in charge and responsible for that specific area.

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SWOT Analysis: A Tool for Better Understanding your Business

Mar 15, 2018

What is a SWOT Analysis? SWOT is an acronym for Strengths, Weaknesses, Opportunities, and Threats. The analysis utilizes these headings in a quadrant format (Fig. 1) to list core competencies and other relevant company traits and characteristics. It’s a visual tool to help you see…

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Get to Really Know Your Customer (And Make More Sales)

Mar 14, 2018

“All businesses, no matter the size, need an effective sales plan. A well designed, consistently executed strategy which will generate new customers, as well as retain current ones; a program originating from the customer’s needs and wants.”

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Budgeting: Under-appreciated and Under-utilized

Mar 13, 2018

One of the last things that most small business owners consider is doing a Budget. A large number of owners do not understand the value obtained from a having a budget. Often, when budgets are in place, they will not take the time

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Consider These Big Advertising Changes in 2018

Mar 08, 2018

As the world of technology continues to evolve, there will always be something new to discover in the world of advertising. It's still necessary to learn all that you can to remain relevant within the public view without being drowned in the sea of other advertisers vying for your clients' attention.

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Want to be a More Productive Business Owner?

Mar 07, 2018

Do you want it to seem like you have more hours in the day? Do you want to work smarter, not harder or longer? Do you want to reach those goals which have been on the back-burner year after year? Here are two places to start.

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5 Must Have Traits to Inspire in Your Inside Sales Team

Feb 20, 2018

In order to achieve organic success with your inside sales team, there are five traits you cannot fail to inspire. If you can master the means to inspire these in your team members, you will be well on your way to producing all the qualified leads your outside sales team can handle.

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Price Resistance

Feb 27, 2018

Suppose that your analysis of your client indicates that the proper Labor Burdened Rate is not being used and the Overhead Recovery Rate is too low. Normally, this would require an increase in your pricing. What is your strategy when a client says he can’t raise his prices above the competition?

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Problem Solving vs Facing Challenges

Feb 22, 2018

“Problem Solving” is a loaded phrase: Be careful with this one, my friends. We think our employers, prospective or existing, want problem solvers. What they actually desire is people who are ready and willing to face challenges.

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Your former Employees Could Be Some of Your Best Brand Advocates

Feb 16, 2018

It's becoming more and more apparent that in today's world, former employees may just be some of your finest Brand Advocates. This will, of course, depend upon how you, your management and supervisors treat their employees during their tenure with your company and even more importantly, how they are treated as they exit the company.

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Do You Enjoy Your Business, or Is It a Drag? (Part 2)

Feb 08, 2018

“I don’t like coming to work like I used to. The business is running me; I’m not running the business. All I do is work. I’m just an employee. I can’t do this anymore.” As we discussed in “Do You Enjoy Your Business, or Is It a Drag? (Part 1)” a lot of business owners feel this way some of the time. Business ownership is rewarding and enjoyable, but it is not easy.

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Do You Enjoy Your Business, or Is It a Drag? (Part 1)

Feb 06, 2018

“I don’t like coming to work like I used to. The business is running me; I’m not running the business. All I do is work. I’m just an employee. I can’t do this anymore.” Burnout sneaks up on people and is not easy to see in ourselves. But, the sooner we take responsibility for our actions the better we will feel.

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Do You Need a Tax Attorney?

Feb 01, 2018

Tax planning is complicated and the rules are always changing. You need good people on your team, an accountant and/or a tax attorney can help you.

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2 Ways to Be a Successful Business Owner

Jan 09, 2018

Every business owner wants to be successful. However, each one has a different definition of what that means to him or her. Want to reach your goals? Here are two good places to start.

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Do Not Lose Focus on Sales - Ever

Jan 04, 2018

You are in business to first, last and always sell something. This is such a basic tenet of business it deserves a “duh” and head slap. And yet, it is amazing how many business owners do not follow this primary principle.

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MDM and How BOMS Can Blow Up Your Clients & Customers!

Dec 27, 2017

If you have ever worked in manufacturing or any logistical capacity that supports manufacturing; then you have worked with the Bill of Materials. BOMs are the core of your logistical master data. An inaccurate BOM can discredit existing or future manufacturing Enterprise Resource Planning or Business Process Management Systems

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5 Rules for Playing the Loan Game

Jan 03, 2018

It is hard to get a business loan, even when you know what you are doing. It is doubly difficult to get one when you do not know how to play the game - To increase your chances of winning the loan game here are five rules to follow.

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How to Get Your Project Approved

Dec 28, 2017

So you have a great idea and want to pitch it to your leader. You know it’s a great idea, so how do you persuade the powers that be to give you the green light?

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Weaving the WHY into the Workplace

Dec 21, 2017

Overview Content Why… three letters which are utterly simplistic and valuable though often not communicated in the business world. When questioning clients or tasking employees, the “why” is often dismissed by those seeking information or giving directives.

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3 Ways to Increase Your Bottom Line

Dec 20, 2017

The majority of businesses who limp along do so because they are not able to generate enough cash flow to be truly successful. The lack of money is typically caused by internal problems – problems which the owner has control over and can fix. If you are willing to do what it takes there are many ways to increase your cash flow.

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Pricing Methodologies and Strategies

Dec 14, 2017

Determining the ideal price for any product or service is essential to the success of a business. If you’re priced too high you won’t get your fair share and if you’re priced too low you leave valuable profits on the table. What is the best strategy to establish pricing?

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Overhead vs. Cost of Goods

Dec 12, 2017

How your expenses are classified is critical to determining your Breakeven point and exactly what your profit should be on any job that you bid.

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Gross Margin vs Markup

Dec 07, 2017

It’s imperative that business leaders understand the difference between Gross Profit, Gross Margin, and Markup as well as how they can affect the company. Knowing and understanding the difference prevents making decisions based on misleading information that can have a negative impact the bottom line and business!

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The Role of Chart Accounts

Dec 05, 2017

The key to managing a profitable Company starts with the Chart of Accounts. It should be designed specifically for your business to give you useful and accurate information that can be used to manage your Company.

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The Art of the Forecast

Dec 01, 2017

Regardless of your business or industry, it’s important for management to have a keen understanding of the financial performance as well as other critical drivers of the company on a routine basis. Having the ability to review and analyze this data begins with an accurate monthly forecast.

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Generating New Prospects

Nov 30, 2017

Often times our clients need to generate additional revenue. They may have a dozen good reliable customers but in order to increase their profits or cover their overhead or replace customers who stop using your services; you need new customers.

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A Productive Workforce is Made Not Born – Part 2

Nov 29, 2017

Part 2 “Good Employees” is at the top of any business owner’s Wish List. But, wishin’ don’t make it so. It takes time, effort, knowledge and skill to create and manage an effective workforce. Here are some tips on the types of people you do not want working for your company and how to manage them.

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A Productive Workforce is Made Not Born – Part 1

Nov 28, 2017

“Good Employees” is at the top of any business owner’s Wish List. But, wishin’ don’t make it so. It takes time, effort, knowledge and skill to create and manage an effective workforce. Here are some tips on the types of people you do want working for your company and how to manage them.

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Small Businesses Have Cyber Security Risks Too

Nov 21, 2017

It seems about every other week there’s a news story about a major hack at a multi-billion company, exposing all kinds of customer data such as credit card numbers, banking information and social security numbers to illicit use, with significant financial implications to both the company and its customers.

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Cell Phones and Workplace Risk

Nov 20, 2017

Although it seems like it, smartphones have not been around for long. In this short time they have changed the way people live their lives and do business.

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Nov 17, 2017

In general, employees who work more than 40 hours a week are entitled to overtime pay at a rate of 1 ½ times their “regular rate” if they exceed the 40 hours. However, certain employees may be exempt from overtime if certain criteria are met.

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Make Your Goals Happen

Nov 14, 2017

When you ask business owners why they started their companies you get a variety of answers - personal satisfaction, freedom, security, create a legacy, control, responsibility to community, family and money. People start businesses for a lot of different reasons and goals. No matter what your reasons were for starting your business you need money to stay open and achieve your objectives.

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4 Trends to Watch in the Construction Industry

Oct 17, 2017

Business analysts are cautiously optimistic about the growth of the construction industry. They believe the industry has entered a realignment and renovation phase, which should produce increased profits for the companies able to keep up with changes.

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Does Your Small Business Have You in Golden Handcuffs?

Oct 13, 2017

Are you familiar with Golden Handcuffs? The idea was developed years ago as a solution to a common workplace question - how can a business keep key employees from leaving? Companies started designing “golden” incentive packages, which included pay, benefits and other perks. The purpose of these packages was to make it difficult for key people to take their knowledge, experience and skills to another company, they became handcuffed.

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Do Not Let Single Customer Dependence Hurt You

Sep 26, 2017

Over the years a lot of major industries have had boom and bust cycles - manufacturing, steel, auto, rubber, construction and infrastructure. Some industries have recovered from the bust phase, while others have not.

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Business Analytics - Do You Need it?

Sep 19, 2017

Business analytics – if you are like most small business owners you have heard of it. And, if you are like most owners you are not exactly sure what it is or if you need it. Let us break it down and see if it is right for you.

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Too Many Hats - Tracking the Work

Sep 01, 2017

In most instances, we find that small business owners really enjoy the technical aspects of their job. They are passionate about “Doing the Work” - getting their hands dirty. Many also like the thrill of the hunt - “Getting the Work.” Consequently, these are the areas where most small business owners tend to focus their time and energy. A majority of small business owners I encounter dislike tracking the work - the financial controls of the operation. In fact, I would venture a guess that if you were to talk to ten entrepreneurs, eight (if not nine) out of the ten would tell you office work is the part of the business they enjoy least. As a result, many tend to avoid doing it. We find this typically trips them up and stifles their growth.

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You Are Not as Protected by Your Corporate Veil as You Think

Aug 24, 2017

Like most owners, when you started your small business you probably did not know much about corporate veils. Eventually, you learned enough to know you needed one. So you got a lawyer, did the paperwork, paid the money, and became a corporation or limited liability company.

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How to Start Strategic Planning

Aug 17, 2017

Many small business owners think that strategic planning is for larger companies, but they are mistaken. No matter what size a business is, it can benefit from a strategic plan. In fact, compared to larger companies, small business owners are in a good position.

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Why It Is Time to Take Cyber Security Seriously?

Aug 10, 2017

Do you lock the doors when you leave your business unattended? Is your office or building protected by a security system? Are your outside tools, machines, parts and vehicles surrounded by a fence and locked up at night?

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6 Ideas for Creating Positive Cash Flow

Aug 03, 2017

Remember when you were in high school math class and you said, “This stuff is stupid. I’ll never use it in the real world.” Well, as a small business owner, it is time to realize that you were partly wrong.

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Doing the Work

Jul 28, 2017

With the first article in this series, we discussed the “Getting the Work" hat. The owner must delegate this hat for in order to grow sales. Now, let's look at the second hat - "Doing the Work.” This second article addresses the operational aspect of business.

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What to Do If You Need Growth Capital

Jul 27, 2017

Congratulations on your success, all your hard work is paying off. You are doing well and want to expand. But, while your company is stable and profitable its cash flow will not support a large growth expenditure. You need to get a loan from the bank.

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How to Start Building a Customer-centered Culture

Jul 20, 2017

In a customer-centered culture it is everyone’s responsibility to understand and uphold the company’s stated purpose and values - the customer comes first. When a business’s objectives are at the center of the owner’s, manager’s and employee’s actions, decisions, conversations, and strategies it becomes easier to get things done.

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3 Hot Topics in the Transportation and Logistics Industry

Jul 25, 2017

The transportation and logistics industry is currently going through some major transformations. These changes are creating opportunities and challenges. Successful shippers are looking for ways to adjust to the challenges and take advantage of the opportunities. Here are 3 key areas they are focusing on.

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2 Signs Your Business is in Trouble

Jul 13, 2017

Every successful small business has its problems. It is normal to have ups and downs - a sales slump, a few jobs requiring a lot of rework, a sudden increase of employees’ leaving or a week where some machines break down.

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Cross or Up Sell to Add Value to the Customer

Jul 11, 2017

At most of the places we shop today, employees often ask customers if they need anything else with their order. It could be the clerk at the deli counter asking you if you would like any cheese with your order, the server at a restaurant asking if you want to start with an appetizer, or the now famous, “would you like fries with that.” Why is this?

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A growing small business can outgrow an owner’s business acumen.

Jun 30, 2017

Most small businesses start out, well, small. Usually, there is just the owner and maybe a few associates. This is typically referred to a ‘Mom & Pop” business. However, as the business starts to grow, the facility gets larger, and more employees are hired. It is quite possible for the company - due to its increased size - to outgrow the owner’s business acumen.

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Getting the Work

Jun 29, 2017

As a Regional Vice President for Cogent Analytics , I, Bret Tubergen , have the unique opportunity of meeting with three to four small business owners one-on-one almost every day of the year. I have been in the industry for over 18 years. So, if you were to do the math, I have had the chance to personally meet with over 18,000 small business owners throughout the United States. Enough to populate a small village - Entrepreneursville.

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Little Things Add Up Quickly

Jun 27, 2017

"Why are you making such a big deal out of it?” asked a machine shop lead when I was incredulous that he paid his eight machinists 8 hours per day for only 7 hours of work (½hour for breaks and a ½ hour lunch).

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Why Your Employees Won’t Listen to You

Jun 15, 2017

Talk to any small business owner about the problems they are having with their employees and one of the main complaints you will hear is, “They won’t do what I tell them to do.” Most owners think the problem is with the employees. But, the good news is that most of the problem is with the owner. Yes, good news.

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3 Ways to Achieve Success in Your Small Business

Jun 08, 2017

The positives of an entrepreneurial spirit can turn into negatives over time. Especially if you do not understand that we all have to keep learning and evolving if we want to compete and prosper in a rapidly changing world.

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What to Do If Your Business Partnership Is Not Working

Jun 02, 2017

It has been said many times - A business partnership is a lot like a marriage. They both start out with each person believing he has the same expectations and dreams as the other person. And they both fall apart when the real expectations and dreams of one individual are very different from what the other individual first assumed.

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Employee Productivity Measurement – The Why and How

May 23, 2017

There is an old, but very true, saying in business circles that states “if you do not measure it, you cannot control it”. If you do not measure employee productivity, you cannot control it; so how do you measure employee productivity?

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Business Model vs. Business Plan

May 16, 2017

Business owners are often confused about the difference between a Business Model and a Business Plan. Although they are related, there are also distinct differences, and both deserve serious consideration as part of the business’s Strategic Planning process.

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Want to Be an Absentee Owner?

Apr 26, 2017

Many small business owners start their companies with the vague idea that someday they want to be an absentee owner. Years pass, they work hard and become successful. Eventually, they are ready to transition out of the business. But, they get a nasty shock – they cannot do it. They have not done the preparation required to transition smoothly and are stuck.

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Use Your Financials to Stabilize Your Business

Dec 12, 2016

We've all heard them, and it's true -  the statistics for small business failure rates are discouraging.  Depending on who’s doing the counting the range is between 75% - 90%.  But, it doesn’t have to be that way.  There’s a light at the end of the entrepreneurial tunnel, and you have  a lot of control over whether it’s a train or not. Contrary to most peoples’ thinking, external forces are responsible for only a small part of business failures.

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Rethinking the Hiring Process

Nov 28, 2016

In order for small businesses to succeed, they have to have solid employees to build upon their foundation. But, sometimes finding great employees can be difficult. These guidelines should ensure your hiring process will continue to add top notch personnel to your team. Using this recruiting process will help you find and hire capable and strong people. Those strong people will, in turn, raise the bar for your existing employees and create a more productive workplace.

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The Difference Between Order Takers and Salespeople

Oct 24, 2016

When a small business owner talks about the goals he has for his company “make more sales” is usually high on the list. Not enough sales are an on-going concern, and frustration, for the typical owner. There are many reasons why a company struggles with selling. One of them is that most have order takers rather than salespeople. This isn’t just a matter of semantics or word play. There is a difference in aptitude, attitude and approach between the two, a difference which can increase or decrease the company’s bottom line.

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Stop, Look and Listen

Oct 06, 2016

Good business owners know that part of their job is to prepare their company for growth - to minimize the risks, understand and accept the responsibilities, and provide a logical plan. When going to the next level they take time to position themselves for success by stopping, looking and listening.

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Ruin Your Business – Use It as Your Personal Bank

Sep 26, 2016

Small business owners using their companies as personal banks is a common practice that has lead to thousands (at the very least) of them closing. Some owners didn’t understand the damage they were doing to their companies; while others understood, but didn’t care. Either way, too many people have driven thriving concerns into bankruptcy at worst or severely limited its growth at best.

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Imagination + Innovation = Survival

Sep 12, 2016

You’ve probably heard the old business saying, “Innovate or die”. It’s been around for a long time. But, the idea it represents has been around a lot longer. The concept is as old as business and commerce itself.

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How to Stop Employee Theft in Your Small Business

Aug 29, 2016

Owners of all personality types are equally likely to be taken advantage of. People commit fraud for a variety of reasons, but how they feel about their bosses and how their bosses feel about them is rarely one of the reasons. The number one reason people steal is because they can. If there are no effective controls in place, if it’s simple to do, employees will take supplies, products, time, materials and money from any type of boss.

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Is Your Small Business Paying Too Much in Corporate Taxes?

Aug 15, 2016

If a business owner thinks that they are paying too much in taxes, they probably are. When it comes to taxes, some companies pay little to none and other pay huge amounts. For example, companies like GE, Boeing, and IBM typically pay zero in US taxes. Another company that pays hardly any taxes, Apple. They made over 34 billion dollars a couple of years ago and paid 9.7% in taxes. The common characteristic of these companies is an aggressive tax avoidance plan. Most businesses do not realize that taxes are typically the third largest expense in a company behind materials costs and wages.

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Incentive Plans for Small Businesses

Aug 01, 2016

Incentives are an excellent way to foster loyalty and to get the extra effort sometimes required for a company to continue to grow and succeed. It is important to keep in mind that incentives can also have unintended negative consequences.

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It’s Never too Early to Have an Exit Strategy

Jul 18, 2016

A true exit plan consists of a long term strategy for how the owner will extract value from the company, while transferring ownership to others. It establishes priorities and sets out concrete steps, which end with him getting a reasonable return on his hard work, sacrifice and investment.

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Be Successful - Know What Kind of Smart You Are

Jun 29, 2016

It used to be that people thought there was only one way to be a successful business owner. You had to be “smart” - the kind of smart that’s measured on an IQ (intelligence quotient) test. It was thought that the higher your IQ was the more likely you were to be successful.

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Busyness Isn’t Productivity

Jun 03, 2016

To paraphrase - everybody talks about productivity, but nobody does anything about it. This is certainly true for the majority of small business owners. Most routinely mistake their employees’ busyness for productivity, usually to the business’s detriment.

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The Good, the Bad, the Ugly of Entrepreneurial Stubbornness

May 18, 2016

Small business owners need a healthy dose of stubbornness. They need it to start the business - in spite of the family, friends, former bosses and statistics that say it won’t be a success. They need it to keep going, even when it looks like they might fail. And they need it when the business hits the ordinary, and not so ordinary, snags and problems of daily operations.

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Management or Leadership?

Apr 22, 2016

The difference between management and leadership has been argued, debated and written about by many people. The issue seems to come down to recognizing that both skills are necessary to effectively run a business, whether the business is a large corporation or a small family owned business. The challenge for everyone to understand is that there is an inherent paradox in the need to be able to use both types of skills.

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What's a Passive-Aggressive Employee (and Why You Should Care)?

Apr 12, 2016

Passive-aggressive is one of those “psychology words” people use a lot, but don’t really understand, and that’s unfortunate. It’s unfortunate because most workplaces have one or more employees and managers who are passive-aggressive. When left unchecked it can destroy morale, sabotage productivity, create a hostile work environment and undermine authority.

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Factoring Receivables is a Death Spiral

Mar 25, 2016

Factoring is a transaction in which a business sells its accounts receivables, or invoices, to a third party commercial financial company, also known as a factor. Factoring is sometimes called accounts receivable financing. Businesses turn to factoring because they may be unbreakable or they do not qualify for a traditional line of credit. This option becomes their alternative and they can receive cash more quickly than waiting 30 to 60 days to receive customer payment.

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The Internal Customer: Proper Management of the Internal Customer Relationship

Feb 19, 2016

Proper management of Internal Customer relations is critical. A Customer is dependent on the timely, efficient and accurate generation and communication of data stemming from another party, who can be internal or external to the company. The Internal Customer stems from departments whose functional success is dependent on their relationship with other departments within the organization.

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Three Unavoidable Operational Risks

Feb 08, 2016

There are three unavoidable operational risks common to all businesses if they survive and grow. These risks are predictable and addressable, so long as the owner knows what they are looking for. Everything else is "just management." When company growth out paces the owner's experience, the company will suffer.

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Understanding and building an SOP

Oct 05, 2015

Companies are founded in order to provide a needed product or service. To grow and be successful, a company must provide its products and services at a consistent price and quality level. Successful companies follow a list of steps each time to ensure that products and services of consistent quality are produced.

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How to Finally Drain the Swamp

Sep 07, 2015

We have all heard the comment that "When you're up to your chin in alligators, it's hard to remember why you drained the swamp!" Why has that saying been so enduring? Could it be that we can all relate to being so overwhelmed by the demands of the day that we never accomplish the really important issues?

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Business Checkup from the Neck Up

Aug 10, 2015

A business that runs smoothly is one that addresses key elements regarding its overall health. Similar to the human body, your business requires regular checkups to determine the underlying issues and areas of concern.

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What is the Chart of Accounts?

Jul 29, 2015

If we think of accounting as a "place for everything and everything in its place", then the Chart of Accounts (COA) is the place in "place for everything." From a managerial accounting perspective, one of the most important tools to manage the finances of a company is the Profit & Loss Statement (this may also referred to as the Income Statement or the Statement of Operations).

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80% of Failing Businesses Have Poor Job Costing

Jul 14, 2015

Job costing is where your revenue comes from. Poorly designed bidding structure and job costing means that profit margins are decreased or even nonexistent. Conversely, a well designed structure will allow your products to be competitively priced while still retaining useful profit margins.

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The 5 Primary Motivation Factors

Jun 14, 2015

Often, when I'm meeting with a business owner, they complain about how hard it is to get their employees to actually work. I recognized long ago that most business owners simply haven't been taught basic motivation strategies. Which is to say that most business owners don't understand that different people are motivated by different things.

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Understanding KPIs and Proper Application when Measuring Performance

Jun 03, 2015

A KPI (Key Performance Indicator) is a statistical measure of how well a business is progressing towards specific goals and objectives. A KPI could, for example, measure a company's financial performance or how well it is meeting customer requirements. However, in order to be effective, KPIs must be effectively and accurately applied.

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The Value of Benchmarking

May 28, 2015

Benchmarking is the process of comparing one's business processes and performance metrics to industry best practices from other companies. This gives a business perspective on how they compare to their competitors and gives insights to how to better manage their operations/costs to remain competitive.

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3 Biggest Hiring Mistakes That Businesses Make

May 17, 2015

When the time comes to grow your company or your team, it's easy to slip up and get stuck with a new employee who is a bad match. A great many factors play into acquiring a new employee, but there are three common hiring mistakes that everyone should be aware of.

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Understanding the Value-added Performance and Feedback System

May 16, 2015

Performance management is the creation and effective implementation of a working environment within which employees are empowered and subsequently enabled to perform to the best of their abilities. In order to assure success, the performance measurement system that you utilize should be unbiased allowing you,

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Don't be the Victim of Embezzlement

May 15, 2015

Being the victim of embezzlement is one of the most heart-wrenching events that a business owner can endure. Usually it involves a being betrayed by a highly valued and trusted employee. Not only is it a financially damaging experience, but an emotional one as well.

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From Behind the Desk: Where Is Your Business Roadmap?

May 13, 2015

As business owners, we sometimes feel that we have a pretty clear vision of where we want to take our respective businesses. Unfortunately, for the most part, it is usually all in our heads. We attempt to communicate it to our employees, and actually feel for the most part, that we have done a pretty good job with it.

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Proper Management of Change

May 11, 2015

As businesses and organizations work to be front runners in their respective industries and remain ahead of their competitors, there is an inevitable need for change; Change in business culture, business strategy, and business processes are critical to the positive growth and evolution of a company.

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From Behind the Desk 5: Origin of the Business Owner

May 09, 2015

The lineage of the small to mid-sized business owner certainly includes a lot of differences, socioeconomic backgrounds and personality profiles to be sure. There is however far more that we have in common than one might imagine.

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How to Capitalize on a Business Shift

May 08, 2015

There are times when a business requires impact-influence analysis of capitalization, whether it is to avoid bankruptcy or just simply gain turnover from company growth. There are many ways to accomplish this task; however, everyone must consider recapitalizing a business.

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From Behind the Desk: Making Decisions

Apr 24, 2015

In business today, we as business owners are tasked with the responsibility of making good business decisions. Some business owners get caught in the "trap" between actually "making a decision" and "inability to make a decision" or perhaps "procrastination". There is probably not one single thing that can ruin a perfectly good business faster than procrastination.

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From Behind the Desk: Problem or Solution Bringers

Mar 09, 2015

Employees will generally be identified in one of these two categories. Think for a minute about all of your conversations and interactions with your employees today. When they came into your office, did they bring a problem with them? If your answer is "Yes", don't feel bad, because you are not alone. It's a fairly common theme.

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When Yesterday's Advertising Methods Don't Work Today

Feb 05, 2015

Today, businesses are becoming more dependent on the online world for the purposes of advertising. Whether it is all about advertising a product or service or to just simply to find more detail on a specific product, most prefer the online communication avenue. If one looks at past advertising methods, advertising via "word of mouth" offered many businesses a huge success.

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Ask for an Advisor

Dec 30, 2014

If you are in the market for a consulting firm, then you should always make sure that you are in control of the conversation. To ensure that you are getting actionable guidance rather than a flimsy sales pitch, you should talk to an advisor as opposed to a salesman. This distinction may seem minor, but it is integral.

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From Behind the Desk: Profit

Dec 09, 2014

PROFIT – (or lack thereof). For purposes of this article we will be discussing net profit, not gross profit. Net profit, minus taxes, is what you get to keep; it's what you can put in the bank. While we have seen a number of businesses over the last year or so with pretax net profits in excess of 30% we view them as something of an anomaly when compared

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Common Mistakes Business Owners Make and How to Learn From Them

Nov 07, 2014

Successfully running a business is all about leveraging wins and learning from losses. So, the key to success is to learn proactively and avoid losses. Losses often come from mistakes, and an owner can improve their chances of success by engaging other business owners, consultants and subject matter experts proactively before trouble comes.

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How Root Cause Analysis Applies to the Business Owner

Nov 07, 2014

As a business owner, how many of you end up spending a great deal of valuable time addressing the same issues over and over? Many of you can identify with this question and are looking for ways to make your operation run more smoothly so that you can focus valuable energy on those aspects that are critical to forward progress with your business.

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From Behind the Desk: Excuses

Nov 07, 2014

EXCUSES – As business owners we sometimes need to sit back and take a look at a single work day. During that day how many excuses do we hear from our people that are simply attempts to explain away poor performance? Worse yet, how many excuses do we as business owners make not only to ourselves but to our employees as well?

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