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How to Start Strategic Planning

August 17, 2017 0 Comments

Many small business owners think that strategic planning is for larger companies, but they are mistaken. No matter what size a business is, it can benefit from a strategic plan. In fact, compared to larger companies, small business owners are in a good position.

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Doing the Work

July 28, 2017 0 Comments

With the first article in this series, we discussed the “Getting the Work" hat. The owner must delegate this hat for in order to grow sales. Now, let's look at the second hat - "Doing the Work.” This second article addresses the operational aspect of business.

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What to Do If You Need Growth Capital

July 27, 2017 0 Comments

Congratulations on your success, all your hard work is paying off. You are doing well and want to expand. But, while your company is stable and profitable its cash flow will not support a large growth expenditure. You need to get a loan from the bank.

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How to Start Building a Customer-centered Culture

July 20, 2017 0 Comments

In a customer-centered culture it is everyone’s responsibility to understand and uphold the company’s stated purpose and values - the customer comes first. When a business’s objectives are at the center of the owner’s, manager’s and employee’s actions, decisions, conversations, and strategies it becomes easier to get things done.

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3 Hot Topics in the Transportation and Logistics Industry

July 25, 2017 0 Comments

The transportation and logistics industry is currently going through some major transformations. These changes are creating opportunities and challenges. Successful shippers are looking for ways to adjust to the challenges and take advantage of the opportunities. Here are 3 key areas they are focusing on.

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2 Signs Your Business is in Trouble

July 13, 2017 0 Comments

Every successful small business has its problems. It is normal to have ups and downs - a sales slump, a few jobs requiring a lot of rework, a sudden increase of employees’ leaving or a week where some machines break down.

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Cross or Up Sell to Add Value to the Customer

July 11, 2017 0 Comments

At most of the places we shop today, employees often ask customers if they need anything else with their order. It could be the clerk at the deli counter asking you if you would like any cheese with your order, the server at a restaurant asking if you want to start with an appetizer, or the now famous, “would you like fries with that.” Why is this?

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A growing small business can outgrow an owner’s business acumen.

June 30, 2017 0 Comments

Most small businesses start out, well, small. Usually, there is just the owner and maybe a few associates. This is typically referred to a ‘Mom & Pop” business. However, as the business starts to grow, the facility gets larger, and more employees are hired. It is quite possible for the company - due to its increased size - to outgrow the owner’s business acumen.

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Getting the Work

June 29, 2017 0 Comments

As a Regional Vice President for Cogent Analytics , I, Bret Tubergen , have the unique opportunity of meeting with three to four small business owners one-on-one almost every day of the year. I have been in the industry for over 18 years. So, if you were to do the math, I have had the chance to personally meet with over 18,000 small business owners throughout the United States. Enough to populate a small village - Entrepreneursville.

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Little Things Add Up Quickly

June 27, 2017 0 Comments

"Why are you making such a big deal out of it?” asked a machine shop lead when I was incredulous that he paid his eight machinists 8 hours per day for only 7 hours of work (½hour for breaks and a ½ hour lunch).

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